Travel Alert: Sydney Flights - Terminal Change
Travel Alert: Sydney Flights - Terminal Change
Flying with FlyPelican
Your wellbeing matters to us. From preparing for your flight to arriving at your destination, we encourage every passenger to travel safely, plan ahead and let us know if additional assistance is needed.
Safety is central to how FlyPelican operates. As a wholly Australian-owned, regionally based airline, we recognise the trust passengers place in us every time they fly. Our flight and ground teams work together to support safe, professional operations, and passengers are asked to follow crew instructions at all times.
Before you travel: Check your itinerary and any applicable travel requirements, arrive within the published check-in times, and contact FlyPelican ahead of your flight if you have a health or accessibility concern that may affect your journey.
If you are feeling unwell, have recently undergone medical treatment or are unsure whether you are fit to travel by air, seek advice from your treating health professional before flying. Where a medical condition could affect your ability to travel safely, contact FlyPelican before your departure to discuss any applicable requirements.
Passengers should not travel if their condition could place themselves or others at risk. FlyPelican may assess a passenger's suitability for carriage in accordance with its Conditions of Carriage and applicable requirements.
We understand that some passengers need additional support when travelling. If you require mobility assistance or have a medical or accessibility-related travel requirement, please contact our team as early as possible so we can explain the assistance available and any aircraft access limitations.
Read our Special Assistance information
Some everyday items can present a safety risk when transported by air. Batteries, aerosols, fuel, camping equipment and other items may be restricted or prohibited. Please check the dangerous goods guidance before packing and ask our team if you are unsure about an item.
View Dangerous Goods information
Our team can help you find information about travel requirements, special assistance and preparing for your flight.
Contact FlyPelicanThis page provides general passenger guidance. Specific carriage conditions and operational requirements are governed by FlyPelican's published Conditions of Carriage and applicable laws.