FlyPelican has a number of different fares to suit all types of travellers.
All tickets are issued subject to general conditions of contract and to the terms and conditions of carriage.
Specific fare rules then apply to the ticket and vary depending on the type of ticket purchased. The table below lists the current fares rules for each ticket type that are refundable and/or changeable. Refunds will only be applicable to these fares.
Please ensure you are fully aware of the specific terms and conditions applying to your ticket before purchase.
| Fare Name | Class | Flight Changes | Flight Cancellation/Refund | Name Change | Baggage Allowance | Child Fare | Infant Fare | Velocity FF |
|---|---|---|---|---|---|---|---|---|
| Pelican Corporate | B, CORP | Flight changes up to Forty Eight (48) hours before departure are permitted for a fee of $33*. Flight changes within Forty Eight (48) hours are permitted until one (1) hour prior to scheduled departure for a fee of $66*. Flight changes must be made online via the FlyPelican website. If original fare class conditions are unavailable on updated date of travel the applicable fare difference cost will be incurred. | Fares are refundable up until forty eight (48) hours before departure for a fee of $66*. | Name changes are permitted up to forty eight (48) hours before departure for a fee of $66*. Name changes must be made by calling 02 4965 0111 between office hours (9am to 5pm) Monday to Friday. | All inclusive allowance of 23kg. | No discount. | % discount for 0 - 24 months. | Earn 1.75 Points per $1 spent on all eligible Domestic fares. |
| Pelican Flexible | Y, FLEX | Flight changes are permitted up to 1 hour before departure free of charge. | Cancellations are permitted up to 1 hour before departure, and are refundable for a fee of $66*. | Name changes are permitted up to 1 hour before departure. Name changes must be made by calling 02 4965 0111 between office hours (9am to 5pm) Monday to Friday. | All inclusive allowance of 23kg. | No discount | 100% discount for 0 - 24 months | Earn 2 Points per $1 spent on all eligible Domestic fares. |
| Pelican Flyer | V, FLYER | Flight changes up to Seven (7) days before departure are permitted for a fee of $33*. Flight changes within Seven (7) days are permitted until 24 hours prior to scheduled departure for a fee of $66*. Flight changes must be made online via the FlyPelican website. If original fare class conditions are unavailable on updated date of travel the applicable fare difference cost will be incurred. | Fares are non-refundable | Name changes are permitted up to seven (7) days before departure for a fee of $66*. Name changes must be made by calling 02 4965 0111 between office hours (9am to 5pm) Monday to Friday. | All inclusive allowance of 20kg | No discount | 100% discount for 0 - 24 months | Earn 1.5 Points per $1 spent on all eligible Domestic fares |
| Pelican Saver | N, O, L SAVER | Flight changes up to Fourteen (14) days before departure are permitted for a fee of $33*. Flight changes within Fourteen (14) days are permitted until 24 hours prior to scheduled departure for a fee of $66*. Flight changes must be made online via the FlyPelican website. If original fare class conditions are unavailable on updated date of travel the applicable fare difference cost will be incurred. | Fares are non-refundable | Name changes are permitted up to fourteen (14) days before departure for a fee of $66*. Name changes must be made by calling 02 4965 0111 between office hours (9am to 5pm) Monday to Friday | All inclusive allowance of 20kg | No discount | 100% discount for 0 - 24 months | Earn 1 Points per $1 spent on all eligible Domestic fares |